SERVICE PLEDGE:
We, the officials and employees of the Binmaley Water District, do hereby reaffirm our commitment to:
- PROVIDE you safe, potable, adequate, affordable and high quality water for twenty-four hours a day, seven days a week;
- LISTEN to your complaints and requests relative to water service professionally and courteously;
- RESPOND to you promptly and take necessary actions to improve our services;
- SERVE you as soon as you enter the premises of the District from;
- Mondays – Fridays – 8:00 am to 5:00 pm
- Saturdays – 8:00 am to 12:00 nn
- ASSURE you that you will be served by our authorized hardworking and dedicated personnel with utmost integrity as promised in this Citizen’s Charter.
CUSTOMER FEEDBACK MECHANISM:
Thank you for visiting our office and availing of our frontline services. For us to improve our services, we enjoin everyone to:
- accomplish our Citizen’s Feedback Forms provided in the “Mamamayan Muna Corner” or;
- drop your suggestions and recommendations at our “ Suggestion Boxes” or;
- personally bring the matter to our head of office or ;
- simply contact us at the following telephone numbers: 540-0054 ; 540-0057 to 58
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