Services

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SERVICE PLEDGE:

We, the officials and employees of the Binmaley Water District, do hereby reaffirm our commitment to:

  • PROVIDE you safe, potable, adequate, affordable and high quality water for twenty-four hours a day, seven days a week;
  • LISTEN to your complaints and requests relative to water service professionally and courteously;
  • RESPOND to you promptly and take necessary actions to improve our services;
  • SERVE you as soon as you enter the premises of the District from;
    • Mondays – Fridays –  8:00 am  to   5:00 pm
    • Saturdays –  8:00 am   to 12:00 nn
  • ASSURE you that you will be served by our authorized hardworking and dedicated personnel with utmost integrity as promised in this Citizen’s Charter.

CUSTOMER FEEDBACK MECHANISM:

Thank you for visiting our office and availing of our frontline services. For us to improve our services, we enjoin everyone to:

  • accomplish our Citizen’s Feedback Forms provided in the “Mamamayan Muna Corner” or;
  • drop your suggestions and recommendations at our “ Suggestion Boxes” or;
  • personally bring the matter to our head of office or ;
  • simply contact us at the following telephone numbers: 540-0054   ;   540-0057 to 58

“ WE STRIVE TO SERVE YOU BEST”

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