About the Service :
1. Who may avail of the service?
- Registered concessionaire of the Binmaley Water District
2. Requirements:
- Personal request of the registered concessionaire or any of his/her authorized representative
3. Fees & charges:
| Transfer Fee | P150.00 |
| Inspection Fee | P50.00 |
| Tapping Fee (for relocation of service line) Cost of materials (to be paid after site inspection & assessment) | P100.00 |
4. Service availability:
- Mondays – Fridays – 8:00 am to 5:00 pm
- Saturdays – 8:00 am to 12:00 nn
How to avail of the service:
| Applicant/Client | Service Provider | Duration | Person-in-charge | |
| > Step I | Make a request from the “Customer Service Desk” on what services to be attended to. | Prepares the service request and requires the concessionaire to pay the necessary fees. | 10-15 min. | Public Assistance and Complaints Desk (PACD) Officer |
| > Step II | Pay to the Cashier A the required fees and charges. Secure an official receipt. | Receives the payment and issue official receipt. | 5-10 min. | Cashier A Customer Service Desk Officer |
| Records the request in the logbook and prepares job order for site inspection. | 5 min | PACD Officer | ||
| > Step III | Assists the employee assigned for the site inspection and get the list of materials if there are any. | Inspects the site and lists down all the materials necessary (if there are any) for the job order requested | 20-30 min. | Water/Sewerage Maintenance Foreman |
| > Step IV
| Returns to the PACD Officer for the assessment and payment of materials billed. Secure an official receipt. | Receives the payment for the materials billed and issues official receipt. | 5-10 min. | Cashier A |
| > Step IV | Witnesses the transfer/relocation of water meter or service line and acknowledge the maintenance order. | Transfer/relocate water meter or service lines. | 3-4 hours | Senior Water/Sew. Maintenance Man & Utility Worker |
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