RECONNECTION OF WATER SERVICES/WATER METER

 About the Service :

1.  Who may avail of the service?

  • Registered concessionaires of the Binmaley Water District whose services were disconnected due to non-payment of water bills or upon request.

2. Requirements :

  • Personal request of the registered/disconnected concessionaire or any of his/her authorized representative

3. Fees & charges:

Reconnection FeeP250.00
Inspection FeeP50.00
Tapping Fee if necessaryP100.00
Payment of water bill arrearsXXX
Materials to be paid after site inspectionXXX
Additional guarantee deposit if not updatedXXX

4. Service availability:

  • Mondays – Fridays – 8:00 am to   5:00 pm
  • Saturdays  – 8:00 am   to 12:00 nn

How to avail of the service

Applicant/ClientService ProviderDurationPerson-in-charge
> Step IMake a request to the “Public Assistance and Complaints Desk” Officer for the reconnection of the service.Prepares for the service request and verifies the concessionaire’s record to the billing section and assesses the necessary fees.10-15 min.Public Assistance and Complaints Desk (PACD) Officer
> Step IIPay to the Cashier A all the necessary fees including arrearages of water bills and secure an official receipt.Receives the payment and issue official receipt.5-10

min.

Cashier A
> Step IIIPresents the official receipt to the PACD Officer for encoding.Prepares Contract of Water Service wherein all the fees paid are indicated.5-10 min.PACD Officer
> Step IVConfirmation of site inspection scheduleInspects the site per scheduled job order and lists down the materials if there are any.20-30 min.Water/Sewerage Maintenance Foreman
> Step VGive the list of materials for assessment and pay to the cashier afterwards (if there are any). Secure an official receipt.Computes the cost of materials listed (if there are any) and prepares Requisition Slip15-20 minProperty/Supply Assistant B
Receives payment of materials and issues official receipt.Cashier A
> Step VIReceives the materials purchased from the Property/ Supply Assistant B.Issues the materials purchased based on the Requisition Slip15-20 minProperty/Supply Assistant B
> Step VIIWitnesses the installation of water service and acknowledge the Memorandum Receipt for Water Meter.Reconnects the water service .3 – 4 hoursWater/Sewerage Maintenance Man & Utility Worker

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