About the Service :
1. Who may avail of the service?
- Registered concessionaires of the Binmaley Water District whose services were disconnected due to non-payment of water bills or upon request.
2. Requirements :
- Personal request of the registered/disconnected concessionaire or any of his/her authorized representative
3. Fees & charges:
| Reconnection Fee | P250.00 |
| Inspection Fee | P50.00 |
| Tapping Fee if necessary | P100.00 |
| Payment of water bill arrears | XXX |
| Materials to be paid after site inspection | XXX |
| Additional guarantee deposit if not updated | XXX |
4. Service availability:
- Mondays – Fridays – 8:00 am to 5:00 pm
- Saturdays – 8:00 am to 12:00 nn
How to avail of the service
| Applicant/Client | Service Provider | Duration | Person-in-charge | |
| > Step I | Make a request to the “Public Assistance and Complaints Desk” Officer for the reconnection of the service. | Prepares for the service request and verifies the concessionaire’s record to the billing section and assesses the necessary fees. | 10-15 min. | Public Assistance and Complaints Desk (PACD) Officer |
| > Step II | Pay to the Cashier A all the necessary fees including arrearages of water bills and secure an official receipt. | Receives the payment and issue official receipt. | 5-10 min. | Cashier A |
| > Step III | Presents the official receipt to the PACD Officer for encoding. | Prepares Contract of Water Service wherein all the fees paid are indicated. | 5-10 min. | PACD Officer |
| > Step IV | Confirmation of site inspection schedule | Inspects the site per scheduled job order and lists down the materials if there are any. | 20-30 min. | Water/Sewerage Maintenance Foreman |
| > Step V | Give the list of materials for assessment and pay to the cashier afterwards (if there are any). Secure an official receipt. | Computes the cost of materials listed (if there are any) and prepares Requisition Slip | 15-20 min | Property/Supply Assistant B |
| Receives payment of materials and issues official receipt. | Cashier A | |||
| > Step VI | Receives the materials purchased from the Property/ Supply Assistant B. | Issues the materials purchased based on the Requisition Slip | 15-20 min | Property/Supply Assistant B |
| > Step VII | Witnesses the installation of water service and acknowledge the Memorandum Receipt for Water Meter. | Reconnects the water service . | 3 – 4 hours | Water/Sewerage Maintenance Man & Utility Worker |
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